Token Cards

Serial Number

How to find your token card serial number

Token card serial number

The serial number (10 digits) is printed on the label on the back of the token card (e.g. S/N 0123456789). If the printed serial number is not readable, it can also be obtained from the token display:

Generate a new one-time password, release the button. When the one-time password is displayed, press and hold the button again until the following appears on the display (three alternating strings):

                    ? Sn
1 XXXXX
2 YYYYY
                

The serial number consists of the five digits XXXXX, followed by the five digits YYYYY.