Serial Number

How Do You Find Your Token Card Serial Number?

The serial number (10 digits) is printed on the label on the back of the token card (e.g. S/N 0123456789). If the printed serial number is not readable, it can also be obtained from the token display:

Generate a new one-time password, release the button. When the one-time password is displayed, press and hold the button again until the following appears on the display (three alternating strings):

The serial number consists of the five digits XXXXX, followed by the five digits YYYYY.