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Mideye Server 4 to 5 Migration (Import Wizard)

Migrate your existing Mideye Server 4 configuration to Mideye Server 5 using the Import Wizard. This tool transfers LDAP profiles, RADIUS clients, users, and authentication logs from your v4 database to the new v5 installation.

What gets migrated:

  • LDAP server profiles and settings
  • RADIUS client configurations
  • User accounts and authentication types
  • Last 100,000 login statistics
  • Accounting entries from the last year

The first time browsing to Mideye Web GUI, two options will be presented:


It is not possible to directly upgrade from Mideye Server 4 to Mideye Server 5, but there is an option to import configuration data from the Mideye Server 4. The migration of data will also include the last 100 000 login statistics and accounting entries from the last year.


Before proceeding, make sure you have the following information available:

  • IP or hostname of the old SQL-server
  • Port used by the old database
  • Name of the old database
  • Credentials with read access to the old database
  • Mideye Server 5 must be able to contact the Mideye Server 4 database

Select installation type “Import settings from Mideye Server 4”.

Mideye Server 5 setup wizard with Import settings from Mideye Server 4 option selected{ loading=lazy }

Review the information in the overview of the import wizard!

Mideye Server 5 Import Wizard overview showing migration checklist and requirements{ loading=lazy }

To protect the web interface from unauthorized access, a challenge from the Mideye Server logs must be fetched before proceeding. This challenge can only be accessed by local administrators and is located by default in:

=== “Windows”

`C:\Program Files (x86)\Mideye Server 5\log\mideyeserver.log`

=== “Linux”

`/opt/mideyeserver/log/mideyeserver.log`

Copy the challenge from the Mideye Server log…

Mideye Server 5 log file showing SETUP CHALLENGE code for wizard authentication

… and paste it into the Setup Challenge window.

Mideye Server 5 Import Wizard setup challenge input field

Enter the information of the old database that the data should be migrated from.

Mideye Server 5 Import Wizard database connection form with server, port, instance, and credential fields

Fill in the fields needed to connect to the old database:

  • Select the database type that the migration tool should migrate data from.
  • Enter the IP or the hostname of the old Mideye Servers database
  • Enter the port used by the old database
  • Enter instance (if applicable)
  • Enter domain if Windows account is used
  • Enter Database name
  • Enter username and password
  • Click Continue

Verify that the migration tool can connect to the old database and click Continue when connection is established.

Mideye Server 5 Import Wizard showing successful database connection verification with green status

Review the summary of the data being migrated and click Done.

Mideye Server 5 Import Wizard summary showing LDAP profiles, RADIUS clients, and users to be migrated

Progress bars will show the status of the migration. The current version might not show the bars in all web browsers. If that’s the case, make sure the migration is completed by viewing the log file before refreshing the page.

=== “Windows” C:\Program Files (x86)\Mideye Server 5\log\mideyeserver.log

=== “Linux” /opt/mideyeserver/log/mideyeserver.log

Mideye Server 5 Import Wizard migration progress bars showing data transfer status

When the database have been migrated proceed to finalize the migration.

!!! Important If the connections to the LDAP servers are done with encrypted LDAPS, check the Reference Guide on how to manually add the certificates to the LDAP Profiles, else authentications will fail.