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Mideye Server 5 Pre-installation Checklist

Overview

Section titled “Overview”

Before installing Mideye Server 5, verify that your environment meets all hardware, software, and network requirements. This checklist covers everything you need to prepare: server specifications, supported operating systems, database configuration, firewall rules, and LDAP integration.

Hardware Requirements

Section titled “Hardware Requirements”
  • Mideye server RAM requirements:
    – Linux: 4 GB
    – Windows: 8 GB
  • 10 GB free disk space
  • Physical or virtual server platform

If sharing platform with other applications, verify that the following ports are not in use:

  • UDP 1812 (or other RADIUS port used by Mideye, this is configurable in the Mideye Server)
  • TCP 1433 (Microsoft SQL Server) or TCP 3306 (MySQL)
  • Ports 4235, 5410, 8080, 8443, 9010, 9011
  • Port 443 (Can be customised) Mideye web GUI

Software Requirements

Section titled “Software Requirements”

Operating System

Section titled “Operating System”

A user account with administrator rights is required to install the software, restart services and reboot the operating system.

Supported Windows Operating Systems

Section titled “Supported Windows Operating Systems”
  • Windows Server 2012 R2 (64bit) (EOL - October 10, 2023)
  • Windows Server 2016 (64bit)
  • Windows Server 2019 (64bit)

Supported Linux Operating Systems

Section titled “Supported Linux Operating Systems”
  • Debian
  • Ubuntu
  • RPM based distributions

Other supported systems

Section titled “Other supported systems”
  • Docker
  • podman

Deprecated and unsupported Operating systems.

Section titled “Deprecated and unsupported Operating systems.”
  • Ubuntu 14.04-LTS
  • Debian 9
  • Centos 6

Supported Databases

Section titled “Supported Databases”

The database is not included in the installation package, and needs to be created before proceeding with the installation.

Supported databases:

  • Microsoft SQL Server 2008* **
  • Microsoft SQL Server 2008 R2* **
  • Microsoft SQL Server 2012*
  • Microsoft SQL Server 2014*
  • Microsoft SQL Server 2016*
  • Microsoft SQL Server 2017*
  • Microsoft SQL Server 2019*
  • Mariadb 5.5.63+ or 10.0+
  • MySQL 5.5.3 or greater

* The express version is also supported.

** When using SQL Server 2008(R2) additional configuration is required. See the Windows installation guides for more information.

Checklist

Section titled “Checklist”

Database

Section titled “Database”

Note the following:

  • Host name / IP address.
  • Database type (Microsoft SQL or MySQL).
  • SQL account name and password.
  • Database name (default: mideye).
  • Instance name (if applicable).

The database can be installed locally or be hosted remotely on another server.

LDAP Server (if applicable)

Section titled “LDAP Server (if applicable)”

Note the following:

  • LDAP service account with read-rights for Mideye Server user search.

RADIUS clients

Section titled “RADIUS clients”

Request integration manuals for the RADIUS clients (e.g. VPN-concentrator, Citrix portal etc) from Mideye Support.

Note the following:

  • IP Address
  • RADIUS port (if other than 1812)
  • RADIUS shared secret
  • If PAP or MS-CHAPv2 is used. Note: For MS-CHAPv2, a Microsoft Network Policy Server (NPS) is required.

Firewall

Section titled “Firewall”

  • Ensure the firewall is open for two-way communication between RADIUS client and Mideye Server on the selected RADIUS port (default: UDP/1812). If installing on Windows the installation package will automatically add firewall rules for RADIUS and the TCP-port that is being used by the web-interface. Note that these firewall rules by default will only allow traffic on the Ethernet port if its “Network profile” is set to “Private”. These firewall openings must be added manually when installing on Linux-based operating systems.

  • Note the public IP used by the Mideye Server when communicating with the Mideye Switch on a customer-specific TCP port assigned by Mideye.

  • Request a firewall opening and customer specific TCP port from support@mideye.com.

  • Verify that the firewall is open for outgoing TCP traffic from the Mideye Server to 217.151.192.84 and 79.136.112.54 on the customer-specific port.

  • For simplified Mideye+ activation, the Mideye Server also needs access to the following URLs:
    https://activate01.mideye.com:443
    https://activate02.mideye.com:443
    https://activate01.mideye.com/health

Proxy server (if applicable)

Section titled “Proxy server (if applicable)”

Note the following:

  • Proxy server IP address
  • Port number
  • SOCKS version

Installation package

Section titled “Installation package”

Request login credentials to the Downloads page from support@mideye.com. Include your mobile number in the request, since login is protected with two-factor authentication.

Support Contact

Section titled “Support Contact”

Email: support@mideye.com Phone: +46 (0)854514750